Privacy Policy
As part of providing safe, high-quality healthcare, The Body Base Clinic collects and securely processes personal and medical information, known as special category data under the UK GDPR and Data Protection Act 2018.
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This information is required to deliver your care, manage appointments, maintain accurate clinical records, and meet our legal and professional obligations.
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Your data is stored securely using encrypted healthcare management systems with strict access controls, and is only accessible to authorised members of our clinical team involved in your care. We never sell, rent, or share your personal information for marketing purposes.
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​We retain clinical records in accordance with UK legal, professional, and regulatory requirements. Adult healthcare records are generally retained for a minimum of 8 years from the date of your last appointment. Records relating to children are retained in line with current national retention guidance. Once the applicable retention period has expired, records will be securely destroyed or permanently deleted.
Sharing of your information:
Your information will only be shared when necessary and appropriate, including:
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Within Your Care Team
Relevant information may be shared between practitioners at The Body Base Clinic where appropriate to provide safe and coordinated care.
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With Other Healthcare Professionals
With your consent, we may share relevant information with:
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Your GP
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Consultants
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Other healthcare providers involved in your care
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Service Providers
We may use trusted third-party providers who support our business operations, such as:
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Appointment booking systems
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Payment providers
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IT and security providers
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These providers are required to process your information securely and in accordance with data protection laws.
Your rights under UK GDPR:
You have the right to:
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Access your personal information and request a copy of the data we hold about you
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Request corrections if your information is inaccurate or incomplete
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Request deletion of your information where there is no legal reason for us to retain it
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Restrict processing of your information in certain circumstances
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Object to certain uses of your information
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Request data portability where applicable
To exercise any of these rights, please contact us using the details below.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we process information.
The latest version will always be available on our website.
Contact Us:
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact:
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The Body Base Clinic
119a Watling Street
Gillingham, Kent
ME7 2YX
info@bodybaseclinic.co.uk
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If you are unhappy with how we have handled your information, you have the right to make a complaint to the Information Commissioner's Office (ICO).